Last April 12, 2017, the internet was stormed by viral videos of a certain passenger being violently dragged down from his seat. It was absolutely a very awful scene not only for the victim but as well as the passengers. Several passengers of the same flight took pictures and videos of it and instantly upload it to social media. It wasn’t long enough that almost the entire world became aware of what the Airline Company just did to one of its passengers.
According to the United Airlines, the dragging off of the passenger was a result of overbooking. Basically airline companies are actually allowed to overbook provided the possibility of passengers who failed to show up during their flights. However flight 3411 bound to Louisville Kentucky turned out to be fully booked, with all seats being occupied already by its passengers. It could have been a usual flight for everyone; however there were crews from the said airline who needed to be onboard as well because they need to be transferred to the next station. At this point, The United Airlines, decided to prioritize their cabin crews instead of their passengers who were already occupying their seats. At first they offered a certain amount to compensate those who will voluntarily give up their seats, to give way for the four cabin crews. However no one actually volunteered to exit the plane, roughly because the soonest flight to avail will be on the next day.
United Airline actually became disappointed with its passengers’ reaction as if they find their offer a great one and so they decided to pick on passengers who will need to deplane the aircraft whether they like it or not. One of these passengers refused to the airline’s decision and explained that he needs to go home at that moment and that he cannot miss that flight because he is a doctor and his patients and family are all waiting for him. However instead of convincing the passenger, one of the police officers who happened to be respond to the airline’s request, forcefully removed the man from his seat. The incident caused the man to bump his head unto the armchair leaving him to lose his two front teeth and a broken nose. The man was actually bleeding as he was being dragged down the aisle while all the passengers are taking pictures of him, questioning what the airline just did.
It was absolutely an event that nobody could ever deny that it was the airline’s greatest mistake. In fact United Airlines just experienced a remarkable drop in their shares following the said event. People are now actually campaigning to boycott them which is something any company wouldn’t want to experience. The CEO even tried to consider the event as an unfortunate one when in fact it was horrendous and a morbid scene for all the people who saw what really happened inside.
As of the moment, Dr David Dao, who has been identified as a Vietnamese-American, is now consulting his lawyers in filing a lawsuit against United Airlines. It only means it’s payback time, literally and figuratively.